We are committed to make your shopping experience as fuss-free and enjoyable as much as possible. These terms and conditions (the "T&Cs") apply to www.justforher.com.sg (the "Website") and form the terms and conditions on which we supply products and services to you. Please read through the T&Cs prior to using the Website. Your use of the Website indicates that you have acknowledged, understood, and agree to adhere to the T&Cs.
Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.
Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.
You must not misuse this Website. You will not: commit or encourage a criminal offence; transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.
The use of automated systems or software to extract data from this Website for commercial purposes, ('screen scraping') is prohibited without license.
Links to Third Party Sites
The Site may contain links to third party websites that are not affiliated with or owned, operated, or controlled by JFH, including third party payment system providers. You acknowledge and agree that JFH is not responsible for the content, privacy policies, or practices of such third party websites or the companies that own them. By using the Website, you expressly relieve JFH from any and all liability arising from your access and use of any third party website.
We encourage you to review the terms and conditions and privacy policies of any third party websites before using them and disclosing your personal data to them.
Intellectual Property, Software and Content
The intellectual property rights in all software and content made available to you on or through this Website remains the property of JFH or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by JFH and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.
You shall not modify, translate, reverse engineer, decompile, disassemble or create derivative works based on any software or accompanying documentation supplied by JFH or its licensors.
Terms of Sale
By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible. Please see our Ordering and Shipping page for further information.
In order to contract with JFH, you must be over 18 years of age and possess a valid credit card, debit card or internet banking account issued by/held with a bank acceptable to JFH. JFH retains the right to refuse any request made by you, and JFH reserves the right to close your JFH account at its sole discretion. If your order is accepted we will inform you by email.
We try to be accurate as reasonably possible in our descriptions of products available for purchase through the Site. However, our products may vary slightly from their pictures. The images of the products on our Site are for illustrative purposes only. Colours may appear slightly different in reality due to studio lighting conditions, or variances in computer screen calibration. We do however strive to ensure that screen colours are true to life, as much as possible. We do not warrant that product descriptions or other content on the Site are accurate, complete, reliable, current, or error-free. For printed items, please note placement of prints will differ for every piece due to cut of fabric.
Minor variations in measurement (within 0.5 - 0.8 inches) are not considered a defect. You are responsible for ensuring that your sizing measurements are accurate. In such cases, it will not be considered a defect and no exchanges will be carried out.
Items with slight imperfections (loose thread, slight dotted stains etc) which do not affect the overall appearance of the item will not be considered a defect.
Defects/Incorrect Item Received
We apologize if a defective or wrong item was sent. If you believe you have received a defective/incorrect item, please drop us an email at email@example.com with your order number, and a photograph of the defect/incorrect item. Postage will be reimbursed for all items acknowledged to be defective/incorrect item. All items mailed back to us must be unworn, unwashed, unaltered, and with its tags intact. If the replacement piece is no longer in-stock, store credit or a refund will be issued.
We accept returns for items* that are in their original condition, unworn, unwashed, unaltered, and with its tags intact. Items which do not fulfil these criteria will be rejected duly. Please note that refunds will be provided only in the form of store credit with 6 months validity.
*Excludes: orders made with promotional codes, sales items, intimates, swimwear and bags.
To start a return request, please:
- Fill in the returns note (available upon request via email to firstname.lastname@example.org) Kindly seek our confirmation prior to returning your order.
- Pack the item and your completed returns note in its original packing material
- Orders have to be mailed back via a trackable postage mode only. Return parcels are to reach us within ten (10) working days from dispatch date for local orders, or twenty (20) working days for international orders.
- Please retain proof of postage until we have confirmed your refund has been completed. We'll email you as soon as we've completed your return.
- SG$2.00 will be deducted for every return due to a subsidised delivery rate that was offered in the initial purchase.
Postage charges to and fro will be borne by the customer. Kindly note that all return parcels are dealt via mailing only. If you return an item that does not meet the requirements for returns set out above, we reserve the right to reject the return and any request for a refund. If we accept your return, we will make any refunds due to you as soon as possible and generally within 14 days from the day on which we receive the returned Product.
We apologise that we do not make exchanges at the moment.
- When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been accepted and approved by us and we have debited your credit or debit card or received your internet banking transfer.
Pricing and Availability
- Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. If you cancel the order because of the error and you have already paid for the goods, you will receive a full refund. Delivery costs will be charged in addition; such additional charges are clearly where applicable and included in the 'Total Cost'.
- The Service may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fill any orders that you may place based on information on the Service that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies.
- All prices are final upon payment checkout. Refunds will strictly not be allowed in the event item purchased is available on sale thereafter.
We accept Paypal payments and Internet Banking transfers. This includes all credit cards, as well as Paypal registered accounts.
- For payments via Paypal, payment has to be made instantly. Please ensure that you reach the paypal payment gateway page via JFH website to ensure that your payment is received and updated successfully in our system. Payments made via a new browser will not be synced to our server, and that will mean your order status will not be updated automatically.
- Should you exit the payment gateway page and opt to transfer to our paypal account separately, a refund will be made via store credits if we are unable to reach your payment email on time.
The cost of delivery of your Order will be displayed to you on our Website. We offer international shipping and you may refer to Ordering and Shipping page for more details.
Orders are processed and dispatched from our warehouse to our local delivery partner within an estimated 2-3 working days. Our local delivery partner shall deliver the Product to the address specified in your Order.
If delivery of your Product is delayed, we will inform you accordingly and the Product will be dispatched after it becomes available. The time for delivery shall not be of the essence, and neither we nor our agents shall be liable for any delay in delivery howsoever caused.
We will not be liable for incorrect or incomplete address provided by the customers and order may be subjected to top-up for re-delivery. In addition, we bare no responsibility for any lost parcel in transit if you have opted for untrackable mode of delivery via SingPost Normal Postage.
We'll be in touch via email in the event of a bounced parcel. However please note that, without prejudice to any other right or remedy available to us, we may charge you for storage costs and any further delivery costs, or terminate your Order if you repeatedly fail to take delivery of the Product.
Transfer of ownership and risks/rewards of Product(s)
The Product will be your responsibility from the time we deliver the Product to the address you provided us. You own the Product which is the subject of your Order once we have received payment in full for your Order.
Disclaimer of Liability
The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law, JFH and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect JFH's liability for death or personal injury arising from its negligence, or for fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.
You agree to indemnify, defend and hold harmless JFH, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.
JFH shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.
If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.
If you have a Feedback about JFH, please contact our Customer Care team at email@example.com.
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
Governing Law and Jurisdiction
These terms and conditions are to be construed in accordance with the laws of Singapore and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the Singapore courts.
The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and JFH. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of JFH.